Shop Lakewood with Open Rewards

A blue Lakewood shopping bag and a white Lakewood shopping bag

Open Rewards is a shop local app built specifically for local communities. Open Rewards allows members of the community to earn 5% in rewards whenever they shop at a business within the program. Customers can then redeem their rewards when making additional purchases at any other businesses in the program.

This program will pilot in the area impacted by the West Colfax Transportation Safety Project and the North Dry Gulch Improvement Project (See the map here). The program is designed to support locally owned small businesses whose primary source of revenue comes from retail sales tax.

Step 1 - Sign Up

Download the app and create your free account. Search “Open Rewards” in the app store or on Google Play.

Apple App Store logo                                Google Play logo

 QR Code                                           QR Code

Open Rewards Shop Local logo

Step 2: Earn and Claim Rewards

Earn 5% back on purchases made at participating local businesses. Rewards are sponsored by the City of Lakewood to encourage shopping locally.

  • View participating businesses in the “Discovery”  tab.
  • If you’ve linked your credit card, your transactions will appear in the Open Rewards app. Select “Claim” and click on a transaction at a participating business in order to claim your reward.
  • If not, upload a photo of your receipt and enter the transaction amount. Once verified, the reward will appear in your Rewards Balance.

Step 3: Redeem Rewards

Save up your rewards and redeem them at other eligible local businesses around Lakewood.

  • Make a full purchase at any participating business.
  • Select “Redeem Rewards” from your home screen and choose the business you visited.
  • Enter the amount you’d like to redeem and upload a photo of your receipt.
  • Once validated, your reward will be issued via your selected payout method (Venmo, PayPal, Zelle, or check).

Check out the following videos to learn more!

Claiming a reward

Redeeming a reward


Frequently Asked Questions

Eligible Businesses

To participate, businesses must meet the following criteria:

  • Locally Owned and Operated: Located within Lakewood.
  • Small, Non-Franchise Businesses: National franchises are not eligible.
  • Colorado-Based Multi-Location Businesses: If a business has multiple locations, all must be in Colorado, with no more than five locations statewide.
  • Retail and Consumer-Facing Businesses: Businesses should derive a significant portion of their revenue from direct, in-person customer transactions. This includes retail stores, dining establishments, and personal service businesses such as salons, tattoo studios, and barbershops.
  • Location Requirement: During this pilot, only businesses located within the area shown on the map here are eligible.

Ineligible Businesses

The following business types are not eligible at this time:

  • Franchises or national chains
  • Non-local or large-scale businesses
  • Businesses with locations outside of Colorado
  • Home-based businesses (brick-and-mortar only)
  • Manufacturers
  • Subscription- or membership-based businesses
  • Professional and Business Services, including but not limited to:
    • Digital services
    • Financial services
    • Medical services
    • Real estate services

Is the app free?

Yes. The app is free to download and use on Google Play and the App Store.

Do I need to provide bank account information?

No. You can either link a card or upload a receipt manually.

 

How much do I earn per purchase?

Rewards are currently set at 5% per purchase. If this rate changes, it will be displayed in the business listing within the Discovery tab.

Is there a rewards cap?

Yes. Rewards are capped at $20 per single purchase.

Do rewards expire?

Yes. Rewards expire six months after they are issued.

How can I register my business?

If your business is eligible and not listed in the app, email ed@lakewoodco.gov or follow the instructions at Add Your Business.

What if a qualifying purchase doesn’t appear in my app?

Please contact Open Rewards Technical Support by selecting “Contact Support” in the Profile tab. Submit your question, and an Open Rewards representative will respond shortly.